Win VLP Privacy Policy — Your Data Is Safe With Us

1 Introduction

Win VLP ("we", "us") is firmly committed to protecting the privacy of your personal data. This Privacy Policy explains what information we collect while you use the Win VLP platform, how we use and protect it, and what rights you have.

By using Win VLP's website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

This Privacy Policy is part of Win VLP's Terms & Conditionsand must be read together with that document.

2 What Information We Collect

Win VLP collects information in several ways. A full breakdown is provided below:

Directly Collected Information:

• Full Name & Date of Birth
• Email address and mobile number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Pay/Nagad number)
• Transaction history on your Win VLP account

Automatically Collected Information:

• IP address and device type
• Browser type and version
• Time and duration of platform visits
• Page Views & Navigation Patterns
• Information Collected via Cookies & Similar Tracking Technologies

3 How Your Information Is Used

Win VLP uses the information it collects for the following purposes:

Win VLP will never share your data with third parties for marketing purposes without your consent. You can opt out of promotional communications at any time.

4 Data Sharing & Disclosure

Win VLP does not share your data with third parties, except in the limited circumstances outlined below:

• Service Providers: Payment processors, cloud storage providers, and technology partners who help us operate our services — all bound by strict confidentiality agreements.
• Legal Obligations: We may be required to disclose information in response to a court order, government directive, or regulatory authority request.
• Fraud Prevention: Relevant authorities may be notified if money laundering or other illegal activity is suspected.
• Business Changes: In the event of a Win VLP merger or acquisition, data may be transferred to the new entity.

5 Cookies & Tracking Technologies

Win VLP uses cookies and similar technologies on the platform. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for core platform functionality. Maintains login sessions and ensures security.
• Functional Cookies: Remembers your preferences and settings — such as your chosen language.
• Analytics Cookies: To understand how the platform is used, helping us improve our services.
• Marketing Cookies: To show you relevant promotions. You can turn this off at any time.

You can disable or delete cookies at any time through your browser settings. However, disabling certain essential cookies may limit the platform's functionality.

6 Data Protection Measures

Win VLP follows the highest industry standards to protect your data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: Use of advanced firewalls and intrusion detection systems.
• Regular Security Audits: Regular security assessments conducted by third-party experts.
• Limited Access: Only authorized personnel have access to your personal data.
• Two-Factor Authentication: Two-factor authentication available for your account.
• Data Backup: Regular backups and a disaster recovery plan.

In the event of a data breach, Win VLP will notify affected users within the timeframe required by law.

7 Your Data Rights

As a Win VLP member, you have the following rights:

• Right to Know: The right to know what data we are collecting and processing about you.
• Right to Access: The right to request a copy of the data we hold about you.
• Right to Rectification: Request correction of any inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request that your data be restricted from use for specific purposes.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to your data being used in certain ways.

To exercise these rights, please email us at support@winvlp.app. Win VLP will respond to your request within 30 business days.

8 Data Retention Period

Win VLP retains your data only for as long as necessary:

• Account Information: For the duration of account activity and a minimum of 5 years after closure, as required by law.
• Transaction Details: A minimum of 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after verification.
• Log Files: 1–2 years for security analysis.
• Marketing Data: Until consent is withdrawn.

After the required period has elapsed, Win VLP securely deletes or anonymizes your data.

9 Protection of Minors' Data

Win VLP services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

Parents and guardians are urged to ensure their children are not using Win VLP or similar platforms.

10 Privacy Policy Updates

Win VLP may update this privacy policy as needed. For significant changes:

• A notice will be sent to your registered email.
• A notification will be displayed on the platform.
• The "Last Updated" date at the top of the page will be revised.

Continued use of Win VLP after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

11 Contact Us

For any questions, complaints, or requests regarding this privacy policy, please contact Win VLP:

• Email: support@winvlp.app
• Live Chat: Available 24/7 on the Win VLP platform
• FAQ: Frequently Asked Questions

We always take your privacy concerns seriously and aim to respond as quickly as possible — typically within 2–3 business days.